About Twickenham Surveyors

Twickenham Surveyors is an independent, family-run firm of RICS chartered building surveyors with over 25 years of experience serving residential and commercial clients throughout West London and Surrey.

Our Story and Expertise

Founded in Twickenham by David Matthews MRICS, our surveying practice has grown from a one-person operation to a dedicated team of chartered building surveyors. Twickenham Surveyors specialises in providing comprehensive surveying services for properties across West London, with particular expertise in Richmond, Kingston, and surrounding areas.

As an established firm of chartered building surveyors, we've built our reputation on delivering thorough, easy to understand survey reports that help clients make informed property decisions. Whether you're purchasing your first home in Twickenham, planning an extension in Richmond, or managing a commercial property portfolio, our team provides professional advice tailored to your property needs.

What sets us apart is our independence. Unlike some surveying practices, we're not tied to estate agents, lenders, or property developers. This means you get genuinely impartial, professional advice focused entirely on protecting your interests. Our RICS-accredited surveyors adhere to the highest industry standards, and all our work is backed by comprehensive professional indemnity insurance.

Over the years, we've conducted thousands of building surveys and homebuyers surveys across residential and commercial sectors. From Victorian terraces in Richmond to modern apartments in Kingston, from party wall matters to expert witness services, our experience covers every aspect of building surveying in West London.

Professional chartered surveyor consulting with clients about building survey

Why Choose Twickenham Surveyors?

🏆 RICS Accredited Excellence

All our surveyors are Members or Fellows of the Royal Institution of Chartered Surveyors, the gold standard for the profession. This ensures you receive advice that meets the highest professional and ethical standards.

📍 Local Expertise

Based in Twickenham and operating throughout West London for over 20 years, we have unparalleled knowledge of local property types, from Victorian terraces to Edwardian semis to modern developments.

⚡ Fast Turnaround

We typically deliver comprehensive survey reports within 48-72 hours of inspection. We understand that property transactions move quickly, and we're committed to meeting your deadlines without compromising quality.

🤝 Client-Focused Service

As a family-run consultancy, we provide a personal service. You'll speak directly with the surveyor conducting your inspection, not a call centre. We're here to answer your questions at every stage.

Meet Our Team of RICS Chartered Surveyors

Our team of experienced chartered building surveyors brings together decades of expertise in residential and commercial surveying across West London and Surrey.

David Matthews MRICS

Senior Partner & Chartered Building Surveyor

David founded Twickenham Surveyors over 25 years ago after gaining extensive experience with major surveying practices in London. As a Member of the Royal Institution of Chartered Surveyors, he specialises in complex structural surveys, party wall matters, and expert witness services.

With a particular focus on period properties, David has conducted thousands of building surveys across West London, from Georgian townhouses to Victorian terraces. His detailed knowledge of traditional building construction methods makes him the go-to surveyor for clients purchasing older properties in Richmond, Twickenham, and Kingston.

David has appeared as an expert witness in numerous property disputes and has provided consultancy services for major refurbishment projects. His practical, straightforward approach helps clients understand exactly what they're buying and what maintenance or repairs may be needed.

Specialisms: RICS Level 3 Building Surveys, Party Wall Act matters, Expert Witness services, Victorian and Edwardian properties, Structural defects assessment

Sarah Thompson BSc MRICS

Associate Surveyor & RICS Registered Valuer

Sarah joined Twickenham Surveyors in 2013 and has quickly become one of West London's most trusted chartered building surveyors. With over 12 years of experience in residential surveying and valuation, she's known for producing exceptionally detailed, easy to understand reports that clients genuinely appreciate.

Sarah specialises in RICS Level 2 Homebuyer Reports and property valuations for purchase, remortgage, probate, and matrimonial purposes. She's also an expert in identifying damp-related issues and has helped hundreds of clients in Twickenham and Richmond make informed decisions about potential property purchases.

What clients particularly value is Sarah's ability to explain technical surveying terminology in plain English. She takes time to walk through survey findings, ensuring clients understand not just what the issues are, but what they mean in practical and financial terms. Many first-time buyers specifically request Sarah for her patient, approachable manner.

Specialisms: RICS Level 2 Homebuyer Surveys, RICS Valuations (Red Book), Damp and moisture investigations, First-time buyer consultations, Modern construction analysis

James Chen BSc (Hons) AssocRICS

Building Surveyor & Project Manager

James is the newest addition to our team, but brings impressive credentials and fresh energy to Twickenham Surveyors. An Associate of RICS and working towards full Chartered status, James combines strong technical knowledge with practical project management experience gained from working on commercial and residential projects across London.

James specialises in project management, contract administration, and dilapidations. He's particularly skilled at helping clients navigate building regulations, planning permission, and the practical aspects of undertaking refurbishment or extension works. His background in construction technology means he's excellent at assessing modern building methods and identifying defects in newer properties.

For commercial clients, James provides dilapidations advice for both landlords and tenants, preparing schedules of dilapidations and managing lease-end negotiations. He's also increasingly involved in party wall matters, working closely with David on complex cases involving significant building works in areas like Richmond and Twickenham where terraced properties are common.

Specialisms: Project Management, Dilapidations, Contract Administration, Building Regulations, Modern construction methods, Commercial property surveys

Our Professional Values

Independence & Integrity

As an independent firm of chartered building surveyors, we pride ourselves on providing genuinely impartial advice. We're not influenced by estate agents, mortgage lenders, or anyone else - our loyalty is to you, our client. This independence allows us to give you the honest, straightforward professional advice you deserve.

Professional Excellence

All our work meets RICS professional standards. We invest continuously in professional development, staying current with building regulations, construction techniques, and surveying best practices. Our commitment to excellence means you receive survey reports that are thorough, accurate, and reliable.

Clear Communication

Technical jargon doesn't help anyone. We write our reports in clear, easy to understand language and we're always available to discuss findings with you. Whether you're a first-time buyer or an experienced property investor, we'll ensure you fully understand your survey report and what it means for your property purchase or project.

Client Service

Property transactions can be stressful. We aim to make the surveying process as smooth and straightforward as possible. From your initial enquiry through to delivering your report and answering follow-up questions, we provide responsive, professional service that puts your needs first.

Modern surveying technology and innovative inspection techniques

Modern Technology Meets Traditional Expertise

While we value traditional surveying skills and experience, we also embrace technology that helps us provide better service to our clients. Our surveyors use the latest equipment including:

Thermal imaging cameras to identify heat loss, moisture ingress, and hidden defects
Professional moisture meters for accurate damp diagnosis
High-resolution photography to document property conditions
Digital reporting systems for faster turnaround times
Drone surveys for roof inspections (where appropriate)

This combination of cutting-edge technology and decades of hands-on experience allows us to identify issues that might be missed by less thorough inspections. Whether it's using thermal imaging to detect concealed damp or accessing difficult areas to inspect roof coverings properly, we go the extra mile to give you a comprehensive understanding of your property's condition.

Frequently Asked Questions About Our Practice

Are all your surveyors RICS qualified? +

Yes, all our principal surveyors are Members (MRICS) or Fellows (FRICS) of the Royal Institution of Chartered Surveyors. This means they've met rigorous educational and professional standards and adhere to RICS's strict code of conduct. We also maintain comprehensive professional indemnity insurance as required by RICS regulations, giving you complete protection and peace of mind.

What areas do you cover from your Twickenham office? +

We cover all of West London and North Surrey from our Twickenham base. This includes Richmond, Kingston, Teddington, Hampton, Whitton, St Margarets, Isleworth, Hounslow, Brentford, Kew, Mortlake, Barnes, Chiswick, Putney, Wimbledon, and surrounding areas. We also undertake work in parts of South West London and Surrey when required. Our local knowledge of these areas is one of our key strengths.

How quickly can you conduct a survey? +

We can often arrange surveys within 2-3 working days of your initial contact, depending on our schedule and property access arrangements. We understand that property chains can move quickly, so we always try to accommodate urgent requests. Once the inspection is complete, we typically deliver your comprehensive report within 48-72 hours.

Can I attend the survey inspection? +

Absolutely! We actively encourage clients to attend the survey, particularly towards the end of the inspection. This gives you the opportunity to see key findings firsthand and ask questions directly. Many clients find this invaluable for understanding their potential property purchase better. We'll typically spend 15-30 minutes with you discussing our observations and answering your questions.

What makes Twickenham Surveyors different from other surveying practices? +

Our independence is key - we're not tied to estate agents or lenders, so our advice is genuinely impartial. As a family-run firm, we provide a personal service where you deal directly with the surveyor conducting your inspection. Our deep knowledge of West London properties, fast turnaround times, and commitment to clear communication set us apart. We also take pride in our easy to understand reports - we explain technical issues in plain English that actually helps you make decisions.

Ready to Work with Twickenham Surveyors?

Get in touch today for a free, no-obligation quote for your building survey, valuation, or surveying project.